Accessibility Statement
We attribute immense importance to making our services accessible to people with disabilities. We believe that the internet should be available and accessible to everyone, and we continuously make adjustments in line with the accessibility provisions set forth in law and even beyond that, with the assistance of qualified professionals, in order to offer our customers with disabilities an accessible service and optimal customer experience.
The nature of accessible websites
An accessible website is will allow people with disabilities to visit it with the same level of efficiency and enjoyment as other visitors, while using the capabilities of the system on which it operates and by way of assistive technologies. We are obliged to provide a website that is as accessible as possible for the general public.
About the website’s accessibility
- This website is fully accessible in Hebrew and English with the help of the “Accessible” software that operates through a designated accessibility server.
- The accessibility interface allows people with specific disabilities to adjust the website’s user interface and design it in accordance with their personal needs.
- This website meets the requirements of the Equal Rights for Persons with Disabilities (Accessibility Adjustments for Services) Regulations, 5773-2013.
- The website’s accessibility adjustments were made in accordance with Part III: Internet services in the Equal Rights for Persons with Disabilities (Accessibility Adjustments for Services) Regulations, 5773-2013, to Israeli Standard 5568, which is based on the Web Content Accessibility Guidelines (WCAG) 2.0.
- The website was made accessible at Level AA (WCAG 2.1) subject to the changes and adjustments made to the Israeli Standard document.
- This website supports the use of assistive technologies such as screen reader software, it supports browsing with the help of a keyboard by using the Tab and Shift+Tab keys to move between links, the arrow keys, the Enter key to select, the Esc key to exit menus and windows and clicking H or a number to move between headers.
We should note that notwithstanding our efforts to make all website pages accessible, parts of the website may not yet be accessible. We are continuing with the efforts to improve the website’s accessibility as part of our commitment to enable its use for the entire population including people with disabilities.
Should you encounter information that is not accessible on the website, please contact us using the details below.
Optimal applicability for website accessibility
This website enables optimal and accessible browsing through the popular browsers, and we recommend using the following browsers: [Edge / Chrome / Firefox / Opera / Safari / Lynx] and the screen reader software [Voiceover / Jaws / NVDA].
Physical accessibility arrangements
Our offices are located at 14 Yad Harutzim Street in Tel Aviv.
There are no visiting hours at our company’s offices. Meetings are available at our offices only by prior telephone coordination.
Should you have any requirements pertaining to accessibility, please note this when setting up a meeting.
The accessibility arrangements at our offices include accessible parking in the building’s car park, accessible elevators and accessible restrooms (entrance floor).
How to contact us with requests, accessibility malfunctions and suggestions for improvements:
Should you encounter an issue on the website concerning accessibility or if you need assistance, you are welcome to contact us, and we will make reasonable efforts to find a suitable solution for you and to address the malfunction as swiftly as possible.
How to reach us:
- Telephone 03-6389200 (telephone support during business hours, Sun-Thu between 10:00-18:00)
- Email: trust@rpn.co.il
- Use the contact link on the website
- Mailing address: 14 Yad Harutzim Street, Tel Aviv 6770007
In light of the company’s size, our company is exempt from appointing an accessibility coordinator.
This accessibility statement was last updated on 21.09.2025